Privacy Policy 隐私政策

生效日期 | Effective Date: 2025 年 6 月 13 日 | June 13, 2025

English version

1. Who We Are

MindLightWang (mindlightwang.com) is an online platform dedicated to delivering high-quality mental wellness and personal growth courses for the global Chinese community. We are committed to providing a secure and transparent user experience.

You can access our services at https://mindlightwang.com and its subdomains.

By using our website or participating in course purchases or registrations, you agree to be bound by this Privacy Policy and our Terms of Service.

2. What Data We Collect

a. Personal Information

  • Collection Scenarios: When you register, purchase courses, subscribe to newsletters, or submit contact forms, we collect:
    • Name, email address, phone number, country/region.
    • These data are used solely to verify your identity, provide services, and communicate with you.
    • Collected only when you voluntarily submit them, and no additional data is forced.

b. Non-Personal Information

  • Includes browser type, IP address, device information, page paths, and anonymous usage statistics.

c. Advertising & Analytics Data

  • Technical Tools: We use cookies and pixel tracking to identify and track visitor behavior, such as:
    • Recording page navigation paths, click behavior, and dwell time (anonymous data).
    • Optimizing website performance, user experience, and service personalization.
    • No personally identifiable information (e.g., name, phone number) is collected.
  • User Choice: You can choose to accept or reject cookies on your first visit. Some features may not function properly without cookies enabled.

You can manage cookies via browser settings or adjust preferences through the “Privacy Settings” section on our site.

3. How We Use Your Information

  1. Service Provision
    • Provide course access, manage orders, track learning progress.
    • Send course updates, promotions (you can unsubscribe anytime).
  2. Advertising & Marketing
    • Deliver personalized ads based on browsing behavior and interests.
    • Analyze campaign effectiveness via technical tools.
  3. Legal Compliance
    • Disclose data if required by law enforcement or judicial process.

4. Do We Share Your Data?

We do not sell your personal data to third parties. However, we may share limited data under the following circumstances:

  • Payment Processors: Payment platforms are used for transaction processing. We do not store payment information.
  • Analytics Tools: Technical tools receive non-sensitive behavioral data.
  • Legal Requirements: We may disclose data upon lawful request from authorities.

5. Data Retention

  • Account data is retained until account deletion.
  • Purchase records are kept for 2 years for financial compliance.
  • Non-essential data (e.g., browsing logs) is deleted after 6 months.

6. Children’s Privacy

  • We define users under 13 years of age as “Children” and apply additional safeguards:
    1. Parental Consent: Requires guardian approval (e.g., guardian email verification or SMS confirmation).
    2. Data Minimization: Only collects necessary data for service provision (e.g., name, email).
    3. Data Retention: No more than 2 years, automatically deleted thereafter.
  • If you believe a child under 13 has submitted information, please contact us immediately, and we will remove it promptly.

7. International Data Transfer

  • Data may be stored in international data centers.
  • Compliant with GDPR through Standard Contractual Clauses (SCCs).

8. Your Rights

As a user, you have the following rights:

  • Right to Access: Request a copy of all personal data we hold about you.
  • Right to Rectification: Correct inaccurate information.
  • Right to Erasure: Request deletion of non-essential data.
  • Right to Object: Opt-out of data processing for marketing or analytics.
  • Right to Data Portability: Export your personal data.

To exercise these rights:

  • Email: privacy@mindlightwang.com
  • Log in to your account and update/delete data via settings
  • Submit a request through our live chat support system

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be posted on our homepage and communicated via email.

中文版

一、我们是谁?| Who We Are

王敏心理能量站(mindlightwang.com)是一个专注于提供高质量心理健康与自我成长线上课程的平台。我们致力于为全球华人用户提供安全、透明的服务体验。

您可以访问我们的网站:https://mindlightwang.com 及其相关子域名获取服务。

当您使用我们的网站或参与任何课程购买、注册行为时,即表示您已阅读并同意遵守本隐私政策以及我们的《服务条款》。

二、我们收集哪些信息?| What Data We Collect

1. 个人身份信息(Personal Information)

  • 收集场景:当您注册账号、购买课程、订阅邮件通知或提交联系表单时,我们需要您提供:
    • 姓名、电子邮箱地址、手机号码、国家 / 地区等必要信息。
    • 这些信息仅用于验证您的身份、提供服务及沟通联系。
    • 仅在您主动填写时收集,不会强制获取额外信息。

2. 非个人信息(Non-Personal Information)

  • 包括浏览器类型、IP 地址、设备信息、页面浏览路径、点击行为等匿名统计数据。
  • 用于优化网站性能和用户体验。

3. 广告与分析数据(Advertising & Analytics Data)

  • 技术工具:我们通过 cookies 和像素追踪技术识别和追踪访客行为,例如:
    • 记录页面浏览路径、点击行为、停留时间等匿名数据。
    • 用于优化网站性能、提升用户体验及提供更精准的服务。
    • 不会收集可识别个人身份的信息(如姓名、手机号)。
  • 用户选择权:您可以在首次访问时选择 “接受” 或 “拒绝” Cookie。部分功能可能因禁用 Cookie 而无法正常使用。

您可以在浏览器设置中管理 Cookie,或通过网站底部的 “隐私设置” 调整偏好。

三、我们如何使用这些信息?| How We Use Your Information

  1. 提供服务
    • 根据您的注册信息为您提供课程访问权限、订单管理及学习进度跟踪。
    • 发送课程更新、优惠信息等邮件(您可随时退订)。
  2. 广告与营销
    • 利用技术手段进行精准投放,提升广告转化率。
    • 依据用户兴趣定向推送内容(如课程推荐、活动提醒)。
  3. 法律合规
    • 若有法律要求,我们可能会向执法机构披露必要的信息。

四、我们是否共享您的信息?| Do We Share Your Data?

我们不会将您的个人信息出售给第三方。但在以下情况下可能共享:

  • 支付处理:通过支付平台完成交易,我们不存储您的支付信息。
  • 广告与分析:技术工具会接收有限的非敏感数据以进行分析。
  • 法律要求:若政府机关依法提出请求,我们将配合提供相关信息。

五、数据保留政策 | Data Retention

  • 您的账户信息将在您注销前一直保存。
  • 购买记录保留 2 年,以便满足财务审计和税务需求。
  • 非必要数据(如浏览记录)保留 6 个月 后自动删除。

六、儿童隐私保护 | Children’s Privacy

  • 本平台将 13 岁以下用户 视为 “儿童”,对其个人信息采取额外保护措施:
    1. 监护人同意:需获得监护人单独授权(如绑定监护人邮箱或短信验证)。
    2. 数据最小化:仅收集提供服务所必需的信息(如姓名、邮箱)。
    3. 数据保留期限:不超过 2 年,到期后自动删除。
  • 如果您发现有 13 岁以下用户的个人信息被上传,请立即联系我们,我们将及时删除。

七、国际数据传输 | International Data Transfers

  • 数据可能存储于 国际数据中心
  • 符合 GDPR 标准,采用标准合同条款(SCCs)保障跨境数据安全。

八、您拥有的权利 | Your Rights

作为用户,您拥有以下权利:

  • 访问权:查看我们持有的关于您的所有数据。
  • 更正权:修改不准确的信息。
  • 删除权:申请删除非必要数据(如浏览记录)。
  • 反对权:拒绝广告追踪或数据分析。
  • 数据可携权:导出您的个人数据。

您可以通过以下方式行使这些权利:

  • 发送邮件至:privacy@mindlightwang.com
  • 登录您的账户,在 “隐私设置” 中操作
  • 使用网站在线客服系统提交请求

九、隐私政策变更 | Changes to This Policy

我们会根据业务发展或法律法规变化不定期更新本隐私政策。重大变更将在首页公告并发送邮件通知。